By having technicians within minutes of the server where your data is stored, and 24/7 onsite-techs available, you can be
assured a trained staff member that has you, the customer
in mind, is available to work on any of our machines 24/7
Managed support services are
included with all our dedicated
server plans. Our managed support
system includes remarkably
comprehensive support for the
administration and consistent
operation of your server.
Unlike most providers we operate
our entire facility directly with a
full level 3 staff on site 24 hours
per day, 7 days per week. As such we
are able to respond to any and all
issues directly, mitigating the
impact of issues at any layer; from
software, to server hardware, to
network